Natalie and her team are top notch in customer service and knowledge of the real estate market in Edmond, Ok and surrounding areas. All you need to do is look at her YouTube videos on the Edmond, OKC area. Very responsive to our needs and patient - what we liked best is that it was clear that when we turned down houses that didn't meet our criteria, there was ZERO pressure from her...in other words, she understood totally that the customer needed to be happy with their purchase. It wasn't about the sale, it was about ensuring the customer was happy with their decision.